The Challenge
Inconsistent MQL -> Opp Conversion Rates
- Marketing’s efforts were not fully leveraged, BDRs/SDRs struggled to track high-intent contacts, and AEs experienced poor handoffs, leading to suboptimal opportunity creation.
Improper Deal Qualification
- The sales team lacked a structured approach to qualify deals effectively, impacting tailored demos and accurate forecasting.
Unclear Sourcing in Reporting
- Difficulty in quickly identifying the source of SQLs and Opportunities in reports, with a need to distinguish between marketing, sales, partner, and referral influences.
The Solution
BDR Pipeline/Tracking -> Higher Opp Conversion
- Developed a distinct BDR Pipeline or “Lead Gen Funnel” separate from the Sales Pipeline.
- Adjusted lifecycle stages and defaults within HubSpot.
- Established clear progression stages for BDRs/SDRs.
- Implemented gates and entry criteria for stage advancement.
- Created dashboards with detailed metrics, including SLA adherence and commission tracking.
MEDDPICC Gates + Scoring
- Integrated a scoring system for each MEDDPICC aspect: Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, Competition.
- Developed standard Sales Weekly Management dashboards incorporating MEDDPICC scores.
- Enhanced forecast prediction and accountability for AEs and BDRs through structured qualification questions.
Bucket Sources for Lifecycle Stage Reporting
- Identified and categorized different sources into appropriate buckets.
- Implemented detailed tracking for lifecycle stages and sources.
- Enabled intuitive understanding of deal and customer origins through comprehensive reporting.
The Impact
BDR Pipeline/Tracking -> Higher Opp Conversion
- Enhanced tracking and management of high-intent contacts.
- Improved qualification process and streamlined handoff from marketing to sales.
- Increased visibility and accuracy in commission tracking and analytics.
MEDDPICC Gates + Scoring
- More accurate sales forecasting and deal closure predictions.
- Structured and accountable qualification process for AEs and BDRs.
- Enhanced focus on critical deal aspects, leading to more closed-won deals.
Bucket Sources for Lifecycle Stage Reporting
- Clear, intuitive understanding of deal and customer origins.
- Enhanced ability to evaluate marketing and sales efforts effectively.
- Better-informed strategic decisions based on accurate source data.
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