“Sales and marketing alignment”. You hear it all the time. It’s a buzzword, it’s a “game changer".
But what does it actually mean?
And how do you actually do it right?
Well, here’s what it’s not…more meetings.
But rather:
And here’s what it looks like in action:
Now, here’s how to build that kind of alignment, step by step.
If marketing and sales are tracking different goals, things will fall apart fast.
You need shared goals that actually tie to revenue.
Here’s how...
MQLs, email opens, and page views might look good on a report, but they don’t pay the bills.
Instead, focus on goals that matter to both teams, and the business.
Why?
Because organizations that align sales and marketing report a 208% increase in marketing revenue, a 32% YoY revenue growth, and up to 38% higher sales win rates, all proving how powerful shared goals can be.
Shared goals are great, but they don’t end up meaning much if you can’t track them in your systems.
Here’s how to bring that alignment to life using HubSpot:
Make sure your CRM lifecycle stages (like Lead → MQL → SQL → Opportunity → Customer) match your sales pipeline stages.
If those are out of sync, you’ll never know where leads really are, or who owns them.
Both teams should be looking at the same data, ideally in one place.
Build dashboards that show:
Ideally, these should reflect real-time. No one wants end-of-month surprises.
Don’t just credit the first ad click or the last sales email. Use multi-touch attribution to show how marketing and sales both influence a deal.
Need help mapping lifecycle stages to pipeline stages in HubSpot? Book a HubSpot Audit. 👇
Once marketing and sales agree on goals and lead definitions, it’s time to make it happen…inside your CRM.
Translation: Turn those good ideas into good results.
A solid CRM setup makes sure:
If your CRM doesn’t reflect your process, no one follows it. CRM adoption isn’t just about tracking, it’s about enabling smarter collaboration. 74% of CRM users say it improves access to customer data, which fuels more effective joint strategies.
Watch: Here’s a quick look at how GTM engineers use tools like Clay to clean, enrich, and route data to the right teams—so your CRM actually reflects the truth. 👇
This is how to build your alignment into HubSpot so it runs automatically, and doesn’t rely on memory or manual steps.
Use the lifecycle stages you defined in Step 1 (like Lead → MQL → SQL → Opportunity → Customer) and make sure they match the actual deal pipeline.
This keeps your funnel clean and trackable from first touch to closed deal.
Now that both teams agree on what a good lead looks like:
Make your CRM do the follow-up work so your team doesn’t have to remember to:
Use tools like Clay or Breeze AI to automatically fill in missing info (like job title, company size, or LinkedIn URL) before leads hit your CRM.,
This helps your workflows and scoring stay accurate without asking for more form fields.
The problem: Most campaigns fall apart after the form fill. Marketing captures the lead, but sales never follows up, or doesn’t even know it happened.
Solution: Your campaigns need to be built with marketing, sales, and RevOps working together from day one.
In a fully integrated campaign:
Here’s what an aligned, cross-functional campaign looks like from start to finish:
Marketing promotes a content offer via ads or outbound. A lead fills out a short form.
Tools like Clay or Breeze AI add job title, company info, and LinkedIn profile automatically.
The lead receives a short email sequence from marketing, delivered through HubSpot.
They click a link, visit a key page, or reply to an email, which triggers a workflow.
RevOps pushes a Slack alert to the assigned rep with a snapshot of the lead’s activity.
The rep sends a personalized message using Smartlead, Clay, or directly through HubSpot.
Watch: Here’s why great outbound starts with great data—before you automate anything, make sure your CRM is clean, accurate, and actually usable. 👇
The whole journey, clicks, follow-ups, replies, is tracked in HubSpot and tied to the campaign.
Setting goals and running campaigns are good starts, but they aren’t enough. You need a way for marketing, sales, and RevOps to regularly review what’s working and what’s not.
That’s what feedback loops are for: turning campaign results and sales insights into better decisions, faster.
Dashboards don’t solve problems on their own. You need regular check-ins and shared analysis across teams.
Hold a quick weekly GTM sync to review:
Looking at the right numbers, together, is what makes this work.
Here are the basics to track:
Your market, your buyers, and your product will all change over time.
What worked last quarter might flop next quarter.
That’s why the best teams are constantly testing, learning, and adjusting.
Campaigns don’t last forever. Lead behavior changes. Sales feedback evolves.
Here’s what high-performing teams do:
Don’t panic, you’re not rebuilding everything. Just start with small adjustments that make a big difference.
Check performance by offer, source, and persona, then cut or scale based on results.
Use win/loss data to update when and how leads move through your funnel.
If a lead comes back after 90 days, reset or boost their score so sales doesn’t miss them.
If you followed along, here’s what you’ve built:
In other words, you’ve put together the foundation for predictable, scalable revenue…and managed to make sales and marketing besties.
Now go make your CRM do some actual work.